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Gary Broughton, The Elf Inside, in front of a cluster of IT icons

Your virtual IT expert

Take the hassle out of your IT requirements

I'm Gary, The Elf Inside. I've been building, fixing and running business IT since 1985. Now I do it for your business, remotely, whenever you need an extra pair of experienced hands.

Gary Broughton

About me

Hi, I'm Gary, also known as The Elf Inside

I specialise in supplementing IT teams with my extensive skills and experience. Since 1985 I've worked across the IT industry as a hardware technician, systems and network administrator, programmer and software specialist.

Whether your business needs ongoing, ad-hoc or seasonal support, I can slot straight into your existing IT team. As The Elf Inside your business, I'm ready to hit the ground running and get the job done efficiently and effectively.

1985working in IT since
Remotesupport, wherever you are
Your wayongoing, ad-hoc or seasonal

Services

What I can do for your business

Essential services to keep your IT running and your people productive. Designed to optimise performance, minimise downtime and safeguard your systems, so you can focus on your core business with confidence.

Technical support and troubleshooting

Prompt, efficient help with hardware, software and network problems. I diagnose the issue, offer a solution and get you back to work with as little disruption as possible.

System maintenance and monitoring

Regular maintenance and monitoring to keep systems performing and secure. Updates managed, security checks done, and potential problems dealt with before they cause downtime.

Software installation and updates

Installations, updates and ongoing maintenance handled for you, so every system stays current and secure, with fewer vulnerabilities and better performance.

Data backup and recovery

Backup and recovery solutions set up and looked after, to protect your business against data loss and keep you trading if the worst happens.

User assistance and training

Help for your staff to get the most out of their IT tools, with guidance on best practice, training sessions, and support when new technology arrives.

An extra pair of hands for your IT team

Short of people, or short of a particular skill? I can supplement your in-house team for a project, a busy season or on an ongoing basis.

Why the Elf

Friendly, practical IT help when you need it most

As businesses navigate an ever-changing, digitally connected landscape, the multitude of IT options and support solutions on offer can feel overwhelming. That's where The Elf Inside comes in.

I'm here to take away the headache and the fear of the unknown. With a wealth of knowledge and experience across the IT sector, and a friendly, practical approach to solving problems, I'm ready to assist whenever you need it. Let me help your business thrive in the digital world.

My mission

To empower businesses by seamlessly integrating expert IT support and solutions. I aim to reduce the complexity and stress of managing IT so that you can focus on what your business does best, and to be the reliable, personable partner you turn to for all of your IT needs.

My values

  • Excellence. The highest quality service, and always looking to improve.
  • Integrity. Trust built on ethical practice and dependable service.
  • Collaboration. Working closely with you to understand your needs and tailor the solution.
  • Adaptability. Keeping pace with the fast-moving world of IT.
  • Respect. For clients, partners and colleagues alike.

Contact me

Let's talk about your IT

I'm ready to start a conversation about the IT requirements of your business. Tell me a little about what you need and when suits, and I'll give you a call.

Call Gary0425 765 845